Resume

- Efficiently processed incoming calls and managed action item requests, ensuring top-tier quality experiences for clients throughout the loan lifecycle, - Translated calls and transcribed them as needed to facilitate communication between parties, - Collaborated proactively with property owners, contractors, and internal partners to address inquiries and resolve issues promptly.

As I continue my studies at FIU, I am eager to deepen my knowledge and skills in computer engineering. This drive led me to join the graduate program to pursue my Master's degree, focusing on expanding my expertise in Machine Learning, Cybersecurity, and Data Science. Graduation Date: Summer, 2025.

Even though I enjoyed my time at NSU, my older sister, who was commuting to FIU, would tell me about the amazing engineering programs they offered. Inspired by her experiences, I decided to join her and continue pursuing the career I had always wanted in computer engineering. In the fall of 2022, I joined FIU to follow my passion and love for computers. Graduation Date: May, 2025

As a recent high school graduate, I was honored to be accepted to NSU with a Dean's Scholarship. I decided to join the university in the fall of 2020 and quickly fell in love with the campus, the professors, and my chosen career path.